Warranty

These products are covered by a 3-year limited warranty from the date of purchase, applicable to the original purchaser.

The full warranty information can be found on the link: https://powersportsengineering.com/warranty

Neutrino products are covered by a 1-year limited warranty from the date of purchase, applicable to the original purchaser.

The full warranty information can be found on the link: https://powersportsengineering.com/warranty

No, the warranty applies only to the original purchaser and is not transferable.

Avoid using solvents or abrasive materials on anodized surfaces. These can lead to fading or discoloration, which is not covered under warranty.

To keep your Neutrino LED lens in optimal condition, clean it gently using a soft cloth and avoid solvents such as acetone, benzene, or chloroform, as these can damage the lens surface. Refrain from using abrasive scrubbing tools to prevent cracking or clouding.

Additionally, avoid directing a hose pipe or pressure washer straight onto the lights. High-pressure water can lead to water ingress and may compromise the performance or longevity of the lights.

Orders are usually dispatched within 2 business days. Orders placed before 10:00 AM CET on weekdays may qualify for same-day dispatch, though this is not guaranteed.

Please note: Shipping times may be affected by Bank Holidays and National Holidays. During these periods, dispatch may be delayed due to warehouse closures or courier service interruptions.

Yes, as long as your order has not been dispatched, you can request a change of delivery address.

To request an address change, please contact us at shipping@powersportsengineering.com as early as possible. If your order has not yet been shipped, we will review your request and do our best to update the delivery address accordingly.

Yes, customers are welcome to return items within 14 days of delivery if they've had a change of mind. To be eligible, the item must be unused, in its original packaging, and in a condition suitable for resale. To start the return, please contact support@powersportsengineering.com

Please note that return shipping costs are the responsibility of the customer. We recommend using a tracked service to ensure the item reaches us safely.